Returns & Exchanges

Due to the perishable nature of our food products, Yummy Box offers a satisfaction guarantee to ensure you receive only the freshest treats. If your order arrives damaged or incorrect, please reach out to our team within 48 hours for a replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief description of the issue regarding your snacks.

• 2.
  Provide Proof

  Attach clear photos of the damaged packaging or incorrect food items so we can verify the claim and improve our shipping process.

• 3.
  Review Process

  Our quality assurance team will review your request within 24 hours to determine if a refund or a fresh replacement box is appropriate.

• 4.
  Resolution

  Once approved, we will ship out a replacement box immediately or issue a full credit to your original payment method.